Tellers are responsible for accurately processing routine transactions at a bank. These transactions include cashing checks, depositing money, and collecting loan payments.
Tellers are responsible for the safe and accurate handling of the money they process. When cashing a check, they must verify the customer’s identity and make sure that the account has enough money to cover the transaction. When counting cash, tellers must be careful not to make errors. If a customer is interested in financial products or services, such as certificates of deposits (CDs) and loans, tellers explain the products and services offered by the bank and refer the customer to the appropriate personnel.
Recruiter & Staffing Needs
Tellers are responsible for accurately processing routine transactions at a bank. These transactions include cashing checks, depositing money, and collecting loan payments.
Tellers are responsible for the safe and accurate handling of the money they process. When cashing a check, they must verify the customer’s identity and make sure that the account has enough money to cover the transaction. When counting cash, tellers must be careful not to make errors. If a customer is interested in financial products or services, such as certificates of deposits (CDs) and loans, tellers explain the products and services offered by the bank and refer the customer to the appropriate personnel.
Recruiter & Staffing Needs
Job Prospects
Despite the projected employment decline, tellers will still find some job openings due to the need to replace workers who leave this large occupation.
Employment projections data for tellers, 2016-26
| Occupational Title | SOC Code | Employment, 2016 | Projected Employment, 2026 | Change, 2016-26 | Employment by Industry | |
|---|---|---|---|---|---|---|
| Percent | Numeric | |||||
| Tellers | 43-3071 | 502,700 | 460,900 | -8 | -41,800 |  xlsx |
SOURCE: U.S. Bureau of Labor Statistics, Employment Projections program
Employment projections data for tellers, 2016-26
| Occupational Title |
|---|
| Tellers |
| SOC Code |
| 43-3071 |
| Employment, 2016 |
| 502,700 |
| Projected Employment, 2026 |
| 460,900 |
| CHANGE, 2016-26 |
| PERCENT |
| -8 |
| NUMERIC |
| -41,800 |
| EMPLOYMENT BY INDUSTRY |
| xlsx |
SOURCE: U.S. Bureau of Labor Statistics, Employment Projections program
Pay
The median annual wage for tellers was $28,110 in May 2017. The median wage is the wage at which half the workers in an occupation earned more than that amount and half earned less. The lowest 10 percent earned less than $21,360, and the highest 10 percent earned more than $38,330.
In May 2017, the median annual wages for tellers in the top industries in which they worked were as follows:
| Management of Companies and Enterprises | $29,350 |
|---|---|
| Credit Intermediation and Related activities | $28,100 |
Most tellers work full time, and about 3 in 10 worked part time in 2016.
Tellers
Median annual wages, May 2017
Note: All Occupations includes all occupations in the U.S. Economy.
Source: U.S. Bureau of Labor Statistics, Occupational Employment Statistics
Job Outlook
Employment of tellers is projected to decline 8 percent from 2016 to 2026.
Historically, job growth for tellers was driven by the expansion of bank branches, where most tellers work. However, the number of bank branches has been in decline due to technological change. The rise of online and mobile banking allows customers to handle many transactions traditionally performed by tellers, such as depositing checks. As more people use these tools, fewer bank customers will visit the teller window. This will result in decreased demand for tellers.
In addition, automation is expected to lead to fewer tellers per bank branch. Some banks are developing video kiosks that allow customers to interact with tellers through webcams at ATMs. This will allow tellers to service a greater number of customers from one location, reducing the number of tellers needed for each bank.
Tellers
Percent change in employment, projected 2016-26
Note: All Occupations includes all occupations in the U.S. Economy.
Source: U.S. Bureau of Labor Statistics, Occupational Employment Statistics
Run Your First Background Check for Tellers
Similar Occupations
| Occupational Title | Job duties | Entry-Level education | 2017 Median pay | |
|---|---|---|---|---|
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Bookkeeping, Accounting, and Auditing Clerks | Bookkeeping, accounting, and auditing clerks produce financial records for organizations. They record financial transactions, update statements, and check financial records for accuracy. | Some College, no Degree | $39,240 |
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|
| OCCUPATIONAL TITLE |
|---|
| Bookkeeping, Accounting, and Auditing Clerks |
| JOB DUTIES |
| Bookkeeping, accounting, and auditing clerks produce financial records for organizations. They record financial transactions, update statements, and check financial records for accuracy. |
| ENTRY-LEVEL EDUCATION |
| Some College, no Degree |
| 2017 MEDIAN PAY |
| $39,240 |
|
| OCCUPATIONAL TITLE |
| Cashiers |
| JOB DUTIES |
| Cashiers process payments from customers purchasing goods and services. |
| ENTRY-LEVEL EDUCATION |
| No Formal Educational Credential |
| 2017 MEDIAN PAY |
| $21,030 |
|
| OCCUPATIONAL TITLE |
| Customer Service Representatives |
| JOB DUTIES |
| Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services. |
| ENTRY-LEVEL EDUCATION |
| High School Diploma or Equivalent |
| 2017 MEDIAN PAY |
| $32,890 |
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| OCCUPATIONAL TITLE |
| Information Clerks |
| JOB DUTIES |
| Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers. |
| ENTRY-LEVEL EDUCATION |
| See How to Become One |
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| $33,680 |
|
| OCCUPATIONAL TITLE |
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| $64,660 |
Free Staffing Resources
Professional Recruiter and Staffing Organizations
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National Association of Personnel Services
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Association of Talent Acquisition Professionals
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American Association of International Healthcare Recruitment
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National Association of Executive Recruiters
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National Association for Health Care Recruitment
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Recruitment Process Outsourcing Association
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American Staffing Association
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Top Echelon Recruiting Network
