General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records. Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

Recruiter & Staffing Needs


Subscribe to our Newsletter to receive the latest news for your industry.

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records. Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

Recruiter & Staffing Needs


Subscribe to our Newsletter to receive the latest news for your industry.

Job Prospects


Job prospects are expected to be good because of the need to replace workers who leave the occupation.

Employment projections data for general office clerks, 2016-26


Occupational Title SOC Code Employment, 2016 Projected Employment, 2026 Change, 2016-26 Employment by Industry
Percent Numeric
Office Clerks, General 43-9061 3,117,700 3,086,000 -1 -31,800 xlsx

SOURCE: U.S. Bureau of Labor Statistics, Employment Projections program

Employment projections data for general office clerks, 2016-26


Occupational Title
Office Clerks, General
SOC Code
43-9061
Employment, 2016
3,117,700
Projected Employment, 2026
3,086,000
CHANGE, 2016-26
PERCENT
-1
NUMERIC
-31,800
EMPLOYMENT BY INDUSTRY
xlsx

SOURCE: U.S. Bureau of Labor Statistics, Employment Projections program

Pay


The median hourly wage for general office clerks was $15.14 in May 2017. The median wage is the wage at which half the workers in an occupation earned more than that amount and half earned less. The lowest 10 percent earned less than $9.55, and the highest 10 percent earned more than $24.80.

In May 2017, the median hourly wages for general office clerks in the top industries in which they worked were as follows:


Government $16.83
Professional, Scientific, and Technical Services $15.87
Healthcare and Social Assistance $15.11
Administrative and Support Services $13.98
Educational Services; State, Local, and Private $13.96

Most general office clerks worked full time in 2016 but about 1 in 4 worked part time.

General Office Clerks


Median annual wages, May 2017


Note: All Occupations includes all occupations in the U.S. Economy.
Source: U.S. Bureau of Labor Statistics, Occupational Employment Statistics

Job Outlook


Employment of general office clerks is projected to show little or no change from 2016 to 2026. Employment growth will vary by industry.

An aging population is expected to drive employment growth in healthcare, and more general office clerks will be needed to handle administrative tasks related to billing and insurance processing in this sector. On the other hand, employment in the manufacturing sector is projected to decline over the next decade, so manufacturing firms are expected to need fewer general office clerks.

Some tasks of office clerks have been affected by technology. For example, many organizations maintain electronic documents or use automated phone systems, reducing the need for some general office clerks.

General Office Clerks


Percent change in employment, projected 2016-26


Note: All Occupations includes all occupations in the U.S. Economy.
Source: U.S. Bureau of Labor Statistics, Occupational Employment Statistics

Run Your First Background Check for General Office Clerks




Similar Occupations


  Occupational Title Job duties Entry-Level education 2017 Median pay
Bookkeeping, Accounting, and Auditing Clerks Bookkeeping, accounting, and auditing clerks produce financial records for organizations. They record financial transactions, update statements, and check financial records for accuracy. Some College, No Degree $39,240
Customer Service Representatives Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services. High School Diploma or Equivalent $32,890
Information Clerks Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers. See How to Become One $33,680
Material Recording Clerks Material recording clerks track product information in order to keep businesses and supply chains on schedule. They ensure proper scheduling, recordkeeping, and inventory control. High School Diploma or Equivalent $27,600
Receptionists Receptionists perform administrative tasks, such as answering phones, receiving visitors, and providing general information about their organization to the public and customers. High School Diploma or Equivalent $28,390
Secretaries and Administrative Assistants Secretaries and administrative assistants perform routine clerical and administrative duties. They organize files, prepare documents, schedule appointments, and support other staff. High School Diploma or Equivalent $37,870
OCCUPATIONAL TITLE
Bookkeeping, Accounting, and Auditing Clerks
JOB DUTIES
Bookkeeping, accounting, and auditing clerks produce financial records for organizations. They record financial transactions, update statements, and check financial records for accuracy.
ENTRY-LEVEL EDUCATION
Some College, No Degree
2017 MEDIAN PAY
$39,240
OCCUPATIONAL TITLE
Customer Service Representatives
JOB DUTIES
Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.
ENTRY-LEVEL EDUCATION
High School Diploma or Equivalent
2017 MEDIAN PAY
$32,890
OCCUPATIONAL TITLE
Information Clerks
JOB DUTIES
Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.
ENTRY-LEVEL EDUCATION
See How to Become On
2017 MEDIAN PAY
$33,680
OCCUPATIONAL TITLE
Material Recording Clerks
JOB DUTIES
Material recording clerks track product information in order to keep businesses and supply chains on schedule. They ensure proper scheduling, recordkeeping, and inventory control.
ENTRY-LEVEL EDUCATION
High School Diploma or Equivalent
2017 MEDIAN PAY
$27,600
OCCUPATIONAL TITLE
Receptionists
JOB DUTIES
Receptionists perform administrative tasks, such as answering phones, receiving visitors, and providing general information about their organization to the public and customers.
ENTRY-LEVEL EDUCATION
High School Diploma or Equivalent
2017 MEDIAN PAY
$28,390
OCCUPATIONAL TITLE
Secretaries and Administrative Assistants
JOB DUTIES
Secretaries and administrative assistants perform routine clerical and administrative duties. They organize files, prepare documents, schedule appointments, and support other staff.
ENTRY-LEVEL EDUCATION
High School Diploma or Equivalent
2017 MEDIAN PAY
$37,870

Professional Recruiter and Staffing Organizations


  • National Association of Personnel Services
  • Association of Talent Acquisition Professionals
  • American Association of International Healthcare Recruitment
  • National Association of Executive Recruiters
  • National Association for Health Care Recruitment
  • Recruitment Process Outsourcing Association
  • American Staffing Association
  • Top Echelon Recruiting Network

Get pricing for your background checks

Nationwide employment background screening services

Number of checks per month?

Enter a valid number
Background Reports

Calculating...

Loading Done

0%

Background Reports

Step1

: Quote Prepared

Next

: View Prices

Enter your contact information below to view prices and receive your quotes now.

  • Fast & accurate
  • Safe, secure & easy
  • NAPBS Accredited & FCRA Compliant
By clicking "Get My Quotes" I verify that I am over 18 and I have read and agree to the important consent language below.
I have read and agree to the Terms of Use and Privacy Policy. I agree that any legal disclosures and other information about my legal rights and duties may be distributed to me electronically. Clicking the "Get My Quotes" button is my digital signature and consent to allow moving companies, brokers and companies that offer other products or services to contact me, regardless of previous registration on any federal or state do-not-call lists or any opt-out/unsubscribe requests submitted previously. I authorize contact via emails, text or SMS messages and phone calls using automatic dialing systems and prerecorded messages to the telephone number I entered, even if it is a mobile phone. I can choose not to click the "Get My Quotes" if I do not want to receive calls or messages from various companies. By giving my consent, I understand I am not making a purchase and my consent is not a condition of purchase, but it is my responsibility to evaluate, research and select any carrier or other company that I choose to do business with.