Tellers are responsible for accurately processing routine transactions at a bank. These transactions include cashing checks, depositing money, and collecting loan payments.

Tellers are responsible for the safe and accurate handling of the money they process. When cashing a check, they must verify the customer’s identity and make sure that the account has enough money to cover the transaction. When counting cash, tellers must be careful not to make errors. If a customer is interested in financial products or services, such as certificates of deposits (CDs) and loans, tellers explain the products and services offered by the bank and refer the customer to the appropriate personnel.

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Tellers are responsible for accurately processing routine transactions at a bank. These transactions include cashing checks, depositing money, and collecting loan payments.

Tellers are responsible for the safe and accurate handling of the money they process. When cashing a check, they must verify the customer’s identity and make sure that the account has enough money to cover the transaction. When counting cash, tellers must be careful not to make errors. If a customer is interested in financial products or services, such as certificates of deposits (CDs) and loans, tellers explain the products and services offered by the bank and refer the customer to the appropriate personnel.

Recruiter & Staffing Needs


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Job Prospects


Despite the projected employment decline, tellers will still find some job openings due to the need to replace workers who leave this large occupation.

Employment projections data for tellers, 2016-26


Occupational Title SOC Code Employment, 2016 Projected Employment, 2026 Change, 2016-26 Employment by Industry
Percent Numeric
Tellers 43-3071 502,700 460,900 -8 -41,800 xlsx

SOURCE: U.S. Bureau of Labor Statistics, Employment Projections program

Employment projections data for tellers, 2016-26


Occupational Title
Tellers
SOC Code
43-3071
Employment, 2016
502,700
Projected Employment, 2026
460,900
CHANGE, 2016-26
PERCENT
-8
NUMERIC
-41,800
EMPLOYMENT BY INDUSTRY
xlsx

SOURCE: U.S. Bureau of Labor Statistics, Employment Projections program

Pay


The median annual wage for tellers was $28,110 in May 2017. The median wage is the wage at which half the workers in an occupation earned more than that amount and half earned less. The lowest 10 percent earned less than $21,360, and the highest 10 percent earned more than $38,330.

In May 2017, the median annual wages for tellers in the top industries in which they worked were as follows:


Management of Companies and Enterprises $29,350
Credit Intermediation and Related activities $28,100

Most tellers work full time, and about 3 in 10 worked part time in 2016.

Tellers


Median annual wages, May 2017


Note: All Occupations includes all occupations in the U.S. Economy.
Source: U.S. Bureau of Labor Statistics, Occupational Employment Statistics

Job Outlook


Employment of tellers is projected to decline 8 percent from 2016 to 2026.

Historically, job growth for tellers was driven by the expansion of bank branches, where most tellers work. However, the number of bank branches has been in decline due to technological change. The rise of online and mobile banking allows customers to handle many transactions traditionally performed by tellers, such as depositing checks. As more people use these tools, fewer bank customers will visit the teller window. This will result in decreased demand for tellers.

In addition, automation is expected to lead to fewer tellers per bank branch. Some banks are developing video kiosks that allow customers to interact with tellers through webcams at ATMs. This will allow tellers to service a greater number of customers from one location, reducing the number of tellers needed for each bank.

Tellers


Percent change in employment, projected 2016-26


Note: All Occupations includes all occupations in the U.S. Economy.
Source: U.S. Bureau of Labor Statistics, Occupational Employment Statistics

Run Your First Background Check for Tellers




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Professional Recruiter and Staffing Organizations


  • National Association of Personnel Services
  • Association of Talent Acquisition Professionals
  • American Association of International Healthcare Recruitment
  • National Association of Executive Recruiters
  • National Association for Health Care Recruitment
  • Recruitment Process Outsourcing Association
  • American Staffing Association
  • Top Echelon Recruiting Network

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